Privacy Rules Behind Your Wallet Data
Our Privacy Policy sets out what wen1wen collects when you open an account, fund your wallet or place a bet through our sportsbook or live tables. We record the basics tied to registration — your phone number, email and the device you log in from —
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plus the payment reference your bank or e-wallet provider sends back when a Touch 'n Go eWallet, Boost or GrabPay deposit clears. We don't store your e-wallet PIN or banking password; that stays with your payment provider. Transaction references are kept for account verification and to
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match a withdrawal request against the deposit that funded it. Whether you're signing in from Johor Bahru, George Town or anywhere else in Malaysia, the same data practices apply across mobile and desktop access. Cookies on wen1wen remember your session and language choice; they don't track
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you across other sites we don't operate. Access requests, correction requests and deletion requests are handled through the contact paths below, and what we can action depends on local law and is available where local law permits. We keep account and payment reference data only as
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long as needed for verification, dispute handling and the records our payment partners require. If you close your account, residual transaction data tied to a completed Touch 'n Go eWallet or DuitNow transfer may be retained for a limited period before removal. We don't sell your
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data to third parties for marketing use outside the account relationship you hold with us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.