How Our Terms Apply to Your Account
When you open an account on wen1wen and fund it through Touch 'n Go eWallet, Boost or GrabPay, you enter into a direct agreement with us. That agreement covers how deposits are processed, how your account data is stored and what you can expect from us
-
1
in return. We collect only the information needed to operate your account — your contact details, transaction records and session data. Payment records tied to Touch 'n Go eWallet, Boost or GrabPay are retained for the period required by our processing partners and applicable law; we
-
2
do not hold your full wallet credentials on our side. You have the right to request a copy of the data we hold about your account, ask us to correct inaccurate records or, where permitted by applicable law, request deletion. These rights apply to all account
-
3
holders in regions where local law allows access to this platform. Any changes to these terms are communicated through your registered contact method before they take effect. Continued use of your account after notice constitutes acceptance. If you have questions about how a specific term applies
-
4
to your deposit history or account status, reach out through the support channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.